Support • BooksBite

Frequently Asked Questions

How does BooksBite work?

Simply scan your textbook's ISBN barcode using our app or enter it on our website, receive an instant offer, accept it, and we'll send you a free prepaid shipping label. Ship your book and get paid within 24 hours of us receiving it.

How much will I get for my textbook?

Our pricing engine analyzes current market rates to provide competitive offers. Scan your book's ISBN in the app or enter it on our website to get an instant quote based on the book's condition and current demand.

Is shipping really free?

Yes! We provide a prepaid shipping label at no cost to you. Just print the label, pack your book securely, and drop it off at any USPS location.

When will I get paid?

You'll receive payment within 24 hours of your book arriving at our facility. We offer PayPal, Venmo, Zelle, and Cash App as payment methods.

What condition must my textbook be in?

We accept textbooks in good, usable condition. Books should have minimal highlighting or writing, an intact spine, and all pages present. Heavy water damage, missing pages, or excessive wear may result in a lower offer or rejection.

Can I sell international editions or instructor copies?

We primarily accept standard US editions. International editions and instructor copies may be accepted at different rates. Scan your book in the app or check on our website to see if we can make an offer.

What if my book doesn't have an ISBN?

Most textbooks have an ISBN barcode on the back cover. If yours doesn't, you can manually enter the book's title and author in the app to search for it, or contact our support team for assistance.

Can I cancel after accepting an offer?

Yes, you can cancel before shipping your book. Once you've shipped it using our label, please contact support immediately if you need to cancel.

What happens if my book is damaged in shipping?

Pack your book securely to prevent damage. If a book arrives damaged beyond what was indicated when you accepted the offer, we'll contact you to discuss options.

Privacy & Terms

For detailed information about how we handle your data and our terms of service, please visit:

View Full Privacy Policy →

Quick Privacy Overview

We collect minimal information necessary to process your textbook sales:

Name, email address, and payment information
Textbook information (ISBN, condition)
Shipping address and tracking information

We never sell your data to third parties and use industry-standard encryption to protect your information.

Terms of Service

Last updated: February 15, 2026

Acceptance of Terms

By using BooksBite, you agree to these Terms of Service. If you don't agree, please don't use our service.

Selling Your Textbooks

You must own the textbooks you sell and have the right to transfer ownership
Books must be accurately represented in terms of condition
You're responsible for packaging books securely for shipment
Offers are valid for 14 days from the date of quote

Payment Terms

Payment is processed within 24 hours of book receipt and inspection
If a book's condition doesn't match your description, we'll contact you with a revised offer
You can choose to accept the revised offer or have the book returned at your expense

Prohibited Activities

You may not:

Use the service for fraudulent purposes
Submit false information about book condition
Attempt to manipulate our pricing system
Violate any applicable laws or regulations

Limitation of Liability

BooksBite is not liable for any indirect, incidental, or consequential damages arising from use of our service. Our total liability is limited to the amount paid for the specific transaction in question.

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the laws of the state where BooksBite is registered.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

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